There's a huge industry that's grown up around optimizing corporate web sites to drive revenue and customer loyalty. Brightmetrics is bringing that same thought to the phone, which still drives the majority of revenue and customer touches for the SMB market. Our SaaS platform brings analytics that large companies with big budgets have been using for years to optimize their calling operations to small and medium sized businesses and instead of spending 10s of thousands of $, it's $99 - $199/mo.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Brightmetrics uses 5 different technologies from 22 different vendors. They have above average use of several technologies including Genesys, Stripe and Zendesk.
Brightmetrics uses products from 22 different product categories. They are particularly heavy users of products in Transactional Email, Cloud Platforms & Services, and Web Analytics.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Technology | Category | Vendor | Usage |
---|---|---|---|
Genesys | Contact Center Management | Genesys Telecommunications Laboratories | ![]() |
Stripe | Online Payment | Stripe | ![]() |
Zendesk | Customer Service Management | Zendesk, Inc. | ![]() |
TechSmith Camtasia | Audio & Video Editing | TechSmith | ![]() |
Salesforce.com CRM | Customer Relationship Management (CRM) | Salesforce.com, inc | ![]() |
What other companies use Genesys?
Who are the biggest users of Online Payment?
What countries, industries, and company sizes are most likely to use Zendesk?