Companies using Richpanel
We have data on 1,402 companies that use Richpanel. The companies using Richpanel are most often found in United States and in the Retail industry. Richpanel is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Richpanel usage goes back as far as 1 years and 6 months.
Who uses Richpanel?
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Three Ships |
| Website | three-ships.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Practical Ecommerce |
| Website | practicalecommerce.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 1-10 |
| Company | Simpler Trading |
| Website | simplertrading.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | H&R Block, Inc. |
| Website | hrblock.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Three Ships | three-ships.com | United States | 1M-10M | 50-200 |
| Practical Ecommerce | practicalecommerce.com | United States | 1M-10M | 1-10 |
| Simpler Trading | simplertrading.com | United States | 10M-50M | 50-200 |
| H&R Block, Inc. | hrblock.com | United States | 1B-5B | >10000 |
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Richpanel Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Richpanel has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Richpanel?
Richpanel is an AI-Powered customer service platform for ecommerce that helps manage emails, chats and socials from a single dashboard. It empowers agents to focus on high quality conversations by integrating all of company's channels and providing their agents with personalized customer data. It features a self-service portal for end customers to help them resolve the most common issues immediately in real time.
Top Industries that use Richpanel
Looking at Richpanel customers by industry, we find that Retail (22%), Consumer Goods (9%), Apparel & Fashion (7%), Manufacturing (7%) and Food & Beverages (6%) are the largest segments.
Top Countries that use Richpanel
55% of Richpanel customers are in United States, 9% are in United Kingdom and 5% are in Australia.
Distribution of companies that use Richpanel based on company size (Employees)
Of all the customers that are using Richpanel, a majority (85%) are small (<50 employees), 3% are large (>1000 employees) and 11% are medium-sized.
Distribution of companies that use Richpanel based on company size (Revenue)
Of all the customers that are using Richpanel, a majority (83%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.
