We have data on 1,103 companies that use UserGuiding. The companies using UserGuiding are most often found in United States and in the Computer Software industry. UserGuiding is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for UserGuiding usage goes back as far as 1 years and 6 months.
If you’re interested in the companies that use UserGuiding, you may want to check out Gorgias and Adobe Experience Platform as well.
| Company | Zendesk |
| Website | zendesk.com |
| Country | United States |
| Revenue | 1B-5B |
| Company Size | 5000-10000 |
| Company | TOTVS |
| Website | totvs.com |
| Country | Brazil |
| Revenue | 1B-5B |
| Company Size | >10000 |
| Company | Shift4 Payments |
| Website | shift4.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 1000-5000 |
| Company | Tobii |
| Website | tobii.com |
| Country | Sweden |
| Revenue | 50M-100M |
| Company Size | 500-1000 |
| Company | ZayZoon |
| Website | zayzoon.com |
| Country | Canada |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Zendesk | zendesk.com | United States | 1B-5B | 5000-10000 |
| TOTVS | totvs.com | Brazil | 1B-5B | >10000 |
| Shift4 Payments | shift4.com | United States | 50M-100M | 1000-5000 |
| Tobii | tobii.com | Sweden | 50M-100M | 500-1000 |
| ZayZoon | zayzoon.com | Canada | 50M-100M | 200-500 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, UserGuiding has a market share of about 1.2%. Other major and competing products in this category include:
UserGuiding is an all-in-one product adoption platform that scales effortlessly with engaging, personalized and automated flow. It is a platform that allows to deliver customer experience through interactive guides, checklists, surveys, etc. without writing a single line of code.
Looking at UserGuiding customers by industry, we find that Computer Software (16%), Hospital & Health Care (9%), Internet (7%), Information Technology and Services (7%) and Medical Practice (5%) are the largest segments.
28% of UserGuiding customers are in United States, 17% are in Germany, 8% are in Brazil and 6% are in France.
Of all the customers that are using UserGuiding, a majority (73%) are small (<50 employees), 6% are large (>1000 employees) and 20% are medium-sized.
Of all the customers that are using UserGuiding, a majority (78%) are small (<$50M), 5% are large (>$1000M) and 6% are medium-sized.